1. Application and Account Model

The HR AMRRK application is developed by AMRRK as a workplace human resource management platform.

All employee accounts are created and managed exclusively by the employer (organization). There is no public or self-serve account registration option within the application.

2. Steps to Request Account and Data Deletion

1. Contact Your Employer First: As an employee, contact your company HR administrator or system manager to request account deactivation or deletion of non-statutory data.
2. Submit a Direct Email Request: Alternatively, you may submit a request by email to hala@amrrk.com with the exact subject line: HR AMRRK Data Deletion Request.
3. Required Request Information: Please provide (1) your registered account email address, and (2) your employer company name, strictly to the extent necessary to verify your identity.
4. Verification and Notification Process: Our team will verify your identity, coordinate with your authorized employer administrator, process eligible data, and notify you of the outcome via email.

3. Types of Data Subject to Deletion

Upon approval and identity verification, the following data items are removed or unlinked from your profile:

• Active login sessions and authentication tokens.
• Push notification tokens and associated device identifiers.
• Application account access permissions and authorization.
• Personal profile attributes or uploaded attachments not subject to mandatory statutory or workplace policy retention.

4. Data That May Be Retained and Statutory Reasons

Under applicable labor laws, statutory regulations, and employer compliance policies, certain workplace records may be retained and cannot be deleted immediately upon request:

• Attendance logs, punch records, and timesheets recorded during employment.
• Payroll, entitlement, deduction, and loan records maintained for financial and legal audit.
• Employment contracts, approved administrative requests, audit logs, and security logs.

Important Note: Any retained records are permanently deleted or anonymized once the mandatory statutory or contractual retention period expires.

5. Expected Processing Timeframe

Requests are acknowledged, verified with your employer, processed, and responded to within 30 days from the receipt of a complete request.